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Frequently asked question

Why should I place my order with Design ‘n’ Gifts?

We offer a wide range of gifts selection, aligned with the latest trends. Quality and innovation are our strengths. We promise 100% satisfaction with value-add from professional in-house designers to meet your ideas & design specifications.

How can I place my order?

You may place your order through a call or email. A staff will get in touch with you immediately for follow-up procedures and discussions. Printing and delivery will take place as soon as quotation and digital artwork have been approved.

Email: enquiries@design-gifts.com

Phone: (65) 6665 6982

Is there a minimum order quantity?

The minimum order quantity varies based on selected products.

How long will it take for my order to deliver?

The delivery time is highly dependent on the type of item, design and customisations required.

Is there a charge for local delivery?

Free delivery is available for orders with quantity of 1000 and above.
Delivery is chargeable for orders with quantity below 1000.

Do you ship overseas?

Yes, we provide international shipping at an additional cost.

Do I have to submit the digital artwork?

We have professional in-house designers trained to produce the required digital artwork based on your requests and design specifications. However, extra charges will be incurred for the design services of our in-house designers.

You may submit your own digital artwork in the format below to avoid any additional charges:
File format - .ai file (preferred) / .psd / .pdf / .jpg
Minimum resolution – 300 dpi
Minimum size – dependent on product

Is the list of products specified in the catalogue fixed?

No, we have an ever-expanding list of products to ensure that our product line always fresh and aligned with the latest trends. The purpose of the catalogue is to provide a general idea of the kinds of all-time popular products generally offered.

Can printing be done on my pre-owned items?

Yes, we can provide printing service on your pre-owned item as long as the item meets requirements (if any). You may bring your item down to our office for approval by our staff.

Do you have product samples?

Product samples are subjected to availability of in-house stock.